Privacy
Byd uses website information to respond to project inquiries, improve site content, and support renewable energy business communication. This policy summarizes the types of information we may collect and how we use it. It is written for visitors who submit inquiries about battery storage, solar inverters, EV charging, PV modules, and related services.
We may collect contact information such as name, email, phone, company, country, project type, and messages submitted through forms. We may also collect basic technical information such as browser type, pages visited, referral source, and approximate interaction timing for security and site improvement.
Submitted information is used to respond to your request, route the inquiry to sales engineering, prepare project follow-up questions, and maintain business records. If a request concerns a regional project, we may use the information to identify the relevant compliance and support context.
Information may be shared with internal teams, service providers, or regional partners where needed to answer an inquiry. We do not sell personal information. Records are retained for as long as needed for legitimate business, legal, security, or project communication purposes.
You may request updates or deletion of contact information by emailing [email protected]. Some records may be retained where required for legal, security, dispute-resolution, or commercial documentation purposes.